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Real programs don't sign you up at your door or by an unexpected phone call, and none charges a fee to apply. Hydro-Québec says it doesn't sell LogisVert by phone or door to door, and Save on Energy and Enbridge say the same about their programs. Apply on the official site, and check your installer on the program's own list.
See the real programs for your address
Every result links to the official site where you apply. We never take applications and never charge homeowners.
- Heat pumps
About a minute · no account · independent, not the government
Warning signs
- A visitor or caller says they are "from the government rebate program" or "with your utility".
- Pressure to sign today, or a price that is only good for this visit.
- A promise of a "free" heat pump without any income check or official application.
- A request for your SIN, banking details or utility account number before any paperwork from the program itself.
- Claims that a closed program, such as the Canada Greener Homes Grant, is still paying.
- A long rental or financing contract presented as a rebate.
What the programs themselves say
These warnings come straight from the program records we keep, each linked to its official source.
| Program | What the administrator says |
|---|---|
| Canada Greener Homes Affordability Program | Natural Resources Canada says it has not authorized any company to contact homeowners unsolicited about this program, so be cautious of calls, emails or door-to-door offers. |
| Energy Affordability Program | Save on Energy and Enbridge do not sign people up by phone or door-to-door, so be cautious of unsolicited offers. |
| LogisVert Efficient Homes Program | Hydro-Québec does not sell LogisVert by phone or door to door, so treat such offers as possible fraud. |
| Hilo Smart Home Service with Rate Flex D | You can leave Rate Flex D at any time by phone and go back to the base rate, but leaving Hilo early can mean repaying credits and bonuses. |
| BetterHomes London | BetterHomes London says it never cold-calls or goes door to door, and contractors can't confirm your eligibility or loan terms. |
| Éconologis | When it reopens, register online or by phone at 1-866-266-0008. |
| Strathcona County Clean Energy Improvement Program | The County warns residents about solar brokers giving misinformation. |
What program administrators say about unsolicited offers, quoted from our program records
How to check an offer in five minutes
- Find the program on our list of every program and open its official site from there.
- Check that the program is open: closed and upcoming programs are labelled.
- Look the installer up on the program's own contractor list. See do I need a registered contractor.
- Ask for a written quote with the equipment model numbers and the program name and amount.
- Ask who receives the rebate: see contractor or homeowner.
If you were targeted
Report it to the Canadian Anti-Fraud Centre, and tell the program administrator, whose contact details are on each program page. If you signed a contract at your door, check your province's consumer protection rules on cancelling door-to-door contracts.
Frequently asked questions
Sources
Last updated . Amounts and rules come from the official program pages below. If something has changed, please tell us.
- 1LogisVert Efficient Homes Program · Hydro-Québechydroquebec.com
- 2Energy Affordability Program · Save on Energysaveonenergy.ca
- 3Canada Greener Homes Affordability Program · Natural Resources Canadanatural-resources.canada.ca
- 4National Heat Pump Rebate · Government of Canadacanada.ca
- 5Canadian Anti-Fraud Centreantifraudcentre-centreantifraude.ca
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