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OpenUtilityRebateKitchener, Ontario

Kitchener Utilities Natural Gas Rebates

Run by Kitchener Utilities (City of Kitchener) · Also called Kitchener Utilities rebates

The Kitchener Utilities Natural Gas Rebates pay homeowners and landlords up to $500 for condensing natural gas water heater, and up to $75 for a smart thermostat.

Up to

$500

for condensing natural gas water heater

  • Program maximum: $575

Verified

At a glance

Key facts about Kitchener Utilities Natural Gas Rebates
Maximum amount$575 CAD (2026)$75 smart thermostat credit; $500 condensing water heater credit
Funding typeRebate
StatusOpen
Who can applyHomeowners, Landlords
Energy assessment requiredNo
Income-testedNo
DeadlineNo end date published
WhereKitchener, Ontario
LevelUtility
Run byKitchener Utilities (City of Kitchener)
Official pagekitchenerutilities.ca/offers-rebates/current-offers
Last verified
Verified byRebate Researcher, RebateHub
ConfidenceHighEvery figure matches the official program pages.

Kitchener Utilities Natural Gas Rebates. RebateHub.ca, https://rebatehub.ca/rebates/on-kitchener-utilities-rebates#key-facts. Last verified October 17, 2026. Official source: https://www.kitchenerutilities.ca/offers-rebates/current-offers/

What you can get

What Kitchener Utilities Natural Gas Rebates pays for each upgrade
UpgradeUp to
Smart thermostat$75 on-bill creditMust replace a manual or programmable thermostat. Thermostats bought on or after January 1, 2022. One per address or utility account.$75
Condensing natural gas water heater$500 on-bill creditNew unit must be ENERGY STAR condensing, 0.86 UEF or higher, replacing a less efficient gas water heater. Switching from electric to gas does not qualify. Not for new homes.$500

How it works

Kitchener Utilities is owned by the City of Kitchener and supplies natural gas to homes in the city. It runs its own rebates, separate from Enbridge Gas, for residential properties with an active Kitchener Utilities gas account.

The smart thermostat rebate is a $75 on-bill credit when you replace a manual or programmable thermostat with a smart model. It applies to detached, semi-detached and row townhouses heated mainly by a natural gas furnace or boiler, one per address. If the thermostat cost less than $75, you get the purchase price.

The condensing water heater rebate is a $500 on-bill credit when you replace a natural gas water heater with an ENERGY STAR condensing model rated 0.86 UEF or higher. Kitchener Utilities promotes it with its rental water heaters, and qualifying rentals include tankless and other high efficiency condensing models.

Who qualifies

  • Residential property in the City of Kitchener with an active Kitchener Utilities natural gas meter and account.
  • Smart thermostat: detached, semi-detached or row townhouse heated mainly by a gas furnace or boiler, replacing a thermostat that is not already smart.
  • Water heater: replacing an existing natural gas water heater below 0.86 UEF with a condensing model at 0.86 UEF or higher. The current offers page says you must be the property owner and not already using a tankless water heater.
  • Credits go to the registered owner's utility account.

How to apply

  1. Step 1: Buy and install the qualifying equipment, and keep the paid invoice.

  2. Step 2: Apply online with the Smart Thermostat Rebate or Condensing Water Heater Rebate form on the City of Kitchener site, or call Kitchener Utilities at 519-741-2626.

  3. Step 3: Kitchener Utilities may inspect the installation before approving the credit.

Apply on the official site

Get quotes from Ontario installers

Free, no obligation. We pass your request to up to 3 independent installers who serve your area and, where a program requires it, are registered with it.

  1. 1. Your project
  2. 2. Your contact details

Step 1 of 2: your project

What would you like quoted?

We use it to find installers who serve your area.

When would you like to start?
Do you own the home?
What kind of home is it?Optional
How do you heat it today?Optional
  • Installers checked against your program’s contractor list, where it has one
  • Installers pay us, never you
  • Sent to up to 3 installers who serve your area. We don't sell or rent lists.

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Sources